Private clientsFamily offices and advisers
What we build for you stays private.
Private owners, family offices and their advisers work with us in confidence. We sign an NDA as standard, before the first visit if you wish.
i In confidence
Some of our work will never be seen.
Many of our clients never appear anywhere.
Their homes are not on our website. They are not on our social media, and nobody hears their names from us.
That is not a special arrangement. It is how we work for anyone who asks.
Tell us how private the project needs to be. We work to it, from the first call to the last day.
ii What we commit to
Five things you can hold us to.
An NDA as standard.
We sign yours, or send ours. Before the first visit if you wish, or before we talk at all.
Nothing published without your consent.
Nothing from your project is photographed for publication or shared without your written consent.
Names and addresses, never disclosed.
Not in our marketing, not in a case study, and not in passing.
One named point of contact.
One project manager runs your project. They answer to you, or to whoever you name.
Your advisers can brief us.
Family office staff, buying agents and advisers can brief us for the owner.
The homes we are proudest of are often the quietest. That was the brief.
We show the craft. Not the house.
Joinery by Cochrane Bespoke. The drawing is shown without its title block. No client, address or drawing number appears.
iii How it works
Four steps, the same every time.
- 1Before we talk
An NDA
Send yours, or ask for ours. It is signed before anything else happens.
- 2At your time
A private site visit
We visit at a time that suits you, your household or your adviser.
- 3Typically within seven days
A budget estimate
A budget range from our own quantity surveyor, for the work the property needs.
- 4When you are ready
One contract
Design, cost and construction under one contract, with one named point of contact.
What advisers ask first.
Will you sign our NDA?
Yes. We sign NDAs as standard.
Send yours with your first message, or ask for ours. It can be signed before the first visit, or before we talk at all.
Can you work through our family office or agent?
Yes. Family office staff, buying agents and advisers can brief us for the owner.
Tell us who we should deal with, and we deal with them.
Will our home appear on your website or social media?
Not without your written consent.
Nothing is photographed for publication or shared unless you agree in writing. Many of our clients never appear anywhere.
Will you tell anyone who you work for?
No. Client names and addresses are never disclosed.
In confidenceTwo minutes
Tell us, in confidence.
A name and one way to reply are enough. Tick the box, and the NDA comes before the conversation.